Thursday, July 15, 2010
Hot, Hot, Hot
It’s going to be a hot one today.
Air Canada Response
I recently posted about an Air Canada commercial I heard on a local radio station. The commercial was talking about how wonderfully first-class people are treated by the airline.
I was disgusted by the commercial and sent the blog posting directly to Air Canada.
A representative of the airline did respond.
Here is what, in part, they said:
“We regret to learn of your disappointment with the commercial you heard on radio station 680 news. While we are unfortunately unable to recreate the commercial and its details, we certainly apologize for any misunderstanding that may have occurred.
“Please be advised Ms. Day, that Air Canada is committed and strives on providing the same exceptional service to all of our customers despite the class of service each individual chooses to travel in…"
My response to this email:
“I am glad to hear Air Canada strives to treat everyone equally…Remember, we may not have lots of money, but we travel, usually in groups.”
In response to that, I received a ‘token of their appreciation’, five per cent off of the base fare of my next booking at aircanada.com
Wow. Thank you Air Canada. Five per cent! I wonder what first-class passengers would receive if they offered a complaint?
It’s picture day at my son’s swimming lessons tonight. Last time he took swimming lessons, it’s was picture day whenever we wanted.
When I brought my camera to my son's first swimming class July 5, the lifeguard in charge took it away from me, to protect children from sexual predators.
I appreciate they are trying to protect our children, mine included, but as pool staff does not confiscate cameras at the door nor do they take away people’s cellphones, many of which have cameras installed, I do not see how taking away my camera and not allowing me to take pictures of my son in action in an area where there are lots of people watching, is being protective.
I tried to argue and reason but I gave up. I will bring my camera tonight and take pictures of a jumping, climbing and swimming little boy.
I was almost broadsided while coming to work yesterday. My heart thumped wildly for the rest of the drive.
Today I must be really tired because I almost hit the cars in front of me several times because while I noticed brake lights, it didn’t click as to what those meant. You know, I should slow down.
I was excited about a piece was I was going to write about green cleaning.
And while it turned out OK, it could have been better if one of my sources was willing to have a conversation rather than being so worried she would only quote from documents.
I learned from my mistakes and said no to another person who I knew was going to be the same way.
For those interested in cleaning the Guide to Less Toxic Products is a fantastic resource.
Click here for the green cleaning article.